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Deer Creek Lending customer service

How to reach the real company, what to ask, and where to go if it is not resolved.

Last updated October 19, 2026. Fact-checked by the DeerCreekLendingApply editorial team under our editorial policy.

Man on a sofa in a lamp-lit living room talking on the phone, with a laptop on the coffee table
The short answer

Deer Creek Lending lists (877) 522-3337 and [email protected] for customer service, with phone and chat support listed as 24/7. Customers sign in on deercreeklending.com. We are an independent site, not Deer Creek Lending.

Key facts checked October 19, 2026

Phone(877) 522-3337Source
Phone and chatListed as 24/7Source
Office hoursMon to Fri 7 to 7, Sat 8 to 4:30 CTSource
On this page
  1. Deer Creek Lending contact details
  2. Signing in to your Deer Creek Lending account
  3. What to ask when you call
  4. Payments, payoff and cancelling
  5. If customer service does not fix it
  6. Why you may have found us instead
  7. Deer Creek Lending or us: who to contact
  8. Calls that are not from Deer Creek Lending
  9. Support hours in your time zone
  10. Questions about VIP rewards
  11. Questions
  12. Sources

Deer Creek Lending contact details

DeerCreekLendingApply.com is not Deer Creek Lending. We cannot see, change or pay off a Deer Creek Lending loan. To reach the company itself, use the details it publishes:

ChannelDetails
Phone(877) 522-3337, listed as 24/7 support
Email[email protected]
Live chat"Start Chat" on its contact page, listed as 24/7
Office hours on its rates pageMonday to Friday 7 AM to 7 PM, Saturday 8 AM to 4:30 PM Central
Mailing address on BBB100C School House Canyon Road, Santa Ysabel, CA 92070
From Deer Creek Lending's Contact and Availability and Rates pages and the BBB profile, checked October 19, 2026. Its contact page shows the mailing address only as an image.

Signing in to your Deer Creek Lending account

Existing customers sign in on Deer Creek Lending's own site. The sign-in link on deercreeklending.com goes to account.deercreeklending.com. Type the address yourself or use a bookmark rather than following links in unexpected texts or emails.

If you cannot sign in, Deer Creek Lending's support line ((877) 522-3337) is the right place to ask. We have no access to its accounts or passwords.

See your own numbers

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What to ask when you call

  • Your exact payoff amount and the date it is good through. On high-APR loans, interest builds daily.
  • Your remaining payment schedule, including the date and amount of each debit.
  • Whether extra payments go to principal. Ask how to make one and how it shows on your account.
  • Hardship options if you may miss a payment, such as moving a due date.
  • Written confirmation of anything you agree to, by email.

Payments, payoff and cancelling

Deer Creek Lending says there is no prepayment penalty and you pay interest only up to your payoff date. It charges $20 if a payment is more than 5 days late and $30 if a payment is returned (Availability and Rates). If you just took a loan and changed your mind, its site describes a right to cancel by 5:00 PM Central Time on the second business day after funds are disbursed. See how to cancel or pay off a Deer Creek Lending loan for the steps.

If customer service does not fix it

  1. Put your complaint in writing to [email protected] and keep a copy.
  2. File with the BBB, which forwards complaints to the business.
  3. Submit a complaint to the CFPB at consumerfinance.gov/complaint.
  4. Contact your state financial regulator or attorney general. The CFPB keeps a directory of state regulators.

Deer Creek Lending's website terms send unresolved disputes to binding arbitration and allow you to reject the arbitration clause by mailed notice within 30 days of first visiting its site (Terms and Conditions).

Why you may have found us instead

Searching for Deer Creek Lending often brings up other sites. DeerCreekLendingApply.com is an independent loan-request service: we pass one request to lenders and partners so people can compare offers before taking a high-cost loan. If that is what you want, the form is on our home page. If you need Deer Creek Lending itself, use the contact details above.

Deer Creek Lending or us: who to contact

You want toContact
Sign in, pay, or ask about a Deer Creek Lending loanDeer Creek Lending, (877) 522-3337
Cancel or get a payoff quote on a Deer Creek Lending loanDeer Creek Lending, [email protected]
Compare other lenders' offersOur free request form
Stop contact from our service or make a privacy requestOur contact page

Calls that are not from Deer Creek Lending

Be careful with calls or texts that use a lender's name and ask for a fee to approve a loan, a gift card, or your banking password. Hang up and call the number on the lender's own site. Report suspicious contact to the FTC at ReportFraud.ftc.gov.

Support hours in your time zone

Time zoneWeekdaysSaturday
Central7 AM to 7 PM8 AM to 4:30 PM
Eastern8 AM to 8 PM9 AM to 5:30 PM
Mountain6 AM to 6 PM7 AM to 3:30 PM
Pacific5 AM to 5 PM6 AM to 2:30 PM
Office hours from Deer Creek Lending's rates page. Its contact page also lists 24/7 phone and chat support.

Questions about VIP rewards

Deer Creek Lending says borrowers are enrolled in its VIP Rewards program automatically with their first loan, and that returning customers may qualify for larger amounts, lower rates and free same-day funding (VIP Rewards). It does not publish the size of the rate reduction, so ask customer service what your next loan's APR would be before you take one.

Questions

What is Deer Creek Lending's phone number?

Its website lists (877) 522-3337 for customer support and says phone support is available 24/7.

What is Deer Creek Lending's email address?

[email protected], according to its contact page.

Is this Deer Creek Lending customer service?

No. DeerCreekLendingApply.com is a separate, independent service and cannot access Deer Creek Lending accounts.

Sources

Why you can trust this page

  • Fact-checked October 19, 2026 against the linked sources
  • 5 sources linked on this page, mostly primary sources and regulators
  • Independent: we are not Deer Creek Lending and are not paid to praise any lender
  • Corrections: email [email protected] and we will review it

Written and reviewed by the DeerCreekLendingApply editorial team under our editorial policy. This page is general information, not financial advice.

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